Senior Network Support Specialist

Join a team that keeps mission-critical networks running smoothly. As a Senior Network Support Specialist, you’ll be at the heart of operational support and evergreening, tackling complex cross-functional technical issues and helping ensure production readiness through testing, validation, performance, failover support, and disaster recovery activities. If you love solving tough networking challenges and improving resilient environments, this role is built for you.

Compensation

• Expected hourly rate is $75-$100 hr., commensurate with experience

About the Role

• 24-month contract with potential of a 12-month extension
• Hybrid model with 8 days onsite at the Ottawa location

Responsibilities

• Play a key operational role with a focus on evergreening and ongoing operational support
• Resolve complex cross-functional technical issues in a timely manner
• Participate in planning and execution of testing tied to production deployment validation, performance, failover, vulnerabilities remediation, and disaster recovery
• Analyze the current solutions environment to identify deficiencies and opportunities for simplification as part of continuous improvement and evergreening activities
• Define and implement required upgrades and changes to address operational problems or new business requirements, including troubleshooting in prod and non-prod environments
• Complete other related activities and deliverables as required

Required Skills

• Education: University degree or college diploma in computer science, information technology, engineering, or a related field
• Experience: Minimum 5 years of recent demonstrated experience in testing and/or operations and/or development and/or integration in network management environments
• Cisco Networking: Minimum 5 years of recent demonstrated experience with network equipment, specifically Cisco switching and routing platforms including: Cisco Nexus 9K, 9300s, 6508, and APIC
• Azure Cloud Networking: Demonstrated experience working with Azure Cloud Networking
• IT Operations Knowledge: Demonstrated knowledge and experience in IT Operations, including operational capabilities and typical operational challenges
• Development Lifecycle: Demonstrated ability to support the full development lifecycle, including participation in CI/CD processes from concept through implementation
• Architecture: Demonstrated experience with scalable and highly available service-oriented architectures
• Agile: Demonstrated experience working in Agile methodology

Ready to keep networks resilient and operations humming? Apply today and bring your network expertise to work that matters.


At Aplin — together with our brands CompuStaff, Impact Recruitment, and Vantix Systems — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.