Senior Bodily Injury Claims Adjuster

Our national insurer client is looking to hire an experienced Senior Bodily Injury Claims Adjuster for their Edmonton office. This position provides a chance to oversee complex bodily injury claims, lead settlement negotiations, and assist clients through difficult circumstances. If you have a strong background in claims adjusting, excellent negotiation skills, and enjoy working collaboratively, this opportunity could be the next step in your career within a supportive and dynamic environment.

Compensation

• The role features a competitive base salary between $80,000 - $98,000, complemented by performance-based incentives. Details about the specific pay structure will be discussed during the interview process.

Benefits & Perks

• You will benefit from extensive health and dental insurance, contributions to a Registered Pension Plan, coverage for personal insurance expenses, social events throughout the year, and an annual staff appreciation day. The company also promotes work-life balance with flexible scheduling options and a collegial atmosphere.

Responsibilities

• Oversee a portfolio of bodily injury claims, including those originating out of province
• Validate policy coverages, determine liability, and verify claim eligibility
• Examine medical reports and treatment plans to evaluate claim costs
• Negotiate settlements with claimant representatives effectively
• Participate in mediations, legal examinations, and court proceedings as necessary
• Maintain accurate and detailed documentation of all claim activity
• Communicate effectively within the claims team and with external stakeholders
• Support operations during periods of high claim volume by managing overflow files
• Carry out additional duties as needed to support team goals

Qualifications

• Minimum 5 years of relevant experience in bodily injury claims, in Alberta
• Proven experience in mediations, arbitration, and litigation processes
• Familiarity with CareFirst, General Commercial Liability, and Personal Liability policies
• Experience handling claims across multiple jurisdictions is a plus
• Post-secondary education and/or CIP/FCIP certification, or actively working toward these credentials
• Strong skills in analysis, negotiation, and communication
• Knowledge of medical terminology, injury types, treatment protocols, and recovery timelines
• Ability to manage out-of-province claims and thrive in a collaborative team environment

At Aplin — together with our brands CompuStaff, Impact Recruitment, and Vantix Systems — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.