Operations Manager

Aplin has partnered with a large manufacturing and distribution company serving the the construction market to hire an Operations Manager.

The Operations Manager is responsible for overseeing the daily functions of a distribution warehouse, ensuring efficient, safe, and high-quality operations. This role emphasizes leadership, continuous improvement, effective communication, and strategic planning to deliver an excellent customer experience.

Key Responsibilities

• Lead and manage all day-to-day warehouse operations, including shipping, receiving, inventory management, and upkeep of equipment and facilities.
• Set clear performance expectations and ensure team members are properly trained to meet operational goals.
• Oversee onboarding processes for new hires, including orientation, early check-ins, and ongoing performance evaluations.
• Partner with regional leadership to establish budgets and ensure the facility meets operational targets and key performance indicators.
• Maintain and enforce workplace safety programs in compliance with all applicable regulations, ensuring a clean and secure working environment.
• Execute operational plans and drive adherence to best practices; collaborate on process improvements, system enhancements, and continuous improvement initiatives.
• Work closely with sales and cross-functional teams to ensure customer service and product quality expectations are consistently achieved.
• Foster a positive and inclusive workplace culture that supports employee engagement, retention, and teamwork.
• Identify and develop high-potential employees for future leadership and cross-functional opportunities.
• Build and manage relationships with transportation providers to ensure reliable and efficient service.
• Evaluate and oversee third-party vendors supporting operations, including maintenance, facilities, and equipment services.
• Coordinate with external partners to ensure effective facility management and maintenance.
• Lead inventory control processes, including cycle counts and physical inventories, while driving initiatives to improve operational performance.
• Ensure compliance with all applicable laws and regulations related to operations, workforce, and safety.
• Oversee fleet operations and ensure adherence to local regulatory requirements.
• May manage additional operational departments depending on facility needs.

Qualifications

• Post-secondary education in a related field or equivalent experience in manufacturing, distribution, or logistics environments.
• Proven experience in a supervisory or management role.
• Strong understanding of warehouse operations, supply chain, and transportation processes.
• Demonstrated ability to lead, motivate, and develop teams.
• Excellent communication, organizational, and problem-solving skills, with the ability to manage competing priorities.
• Experience managing the full employee lifecycle, including hiring, performance management, and development.
• Background in process improvement or lean methodologies is an asset.
• Ability to manage multiple projects and prioritize effectively in a fast-paced environment.
• Proficiency in Microsoft Office; experience with ERP or warehouse management systems is preferred.
• Strong analytical skills, including the ability to interpret operational and financial reports.
• Industry-specific product knowledge is considered an asset.

At Aplin — together with our brands CompuStaff, Impact Recruitment, and Vantix Systems — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.