Customer Service

Tammy Boyko and Carlan Wilbon with Aplin are excited to partner with our client on their customer service project and are currently hiring multiple full-time Customer Service Representatives to join their team in Las Vegas, Nevada.

Must be available to work 7 days a week.

Step Into a Vibrant Workplace Join a collaborative, welcoming, and team-oriented environment where employees are valued and supported.

• Modern and welcoming workspace with a positive team culture
• Convenient downtown Las Vegas location close to shopping, restaurants, and other amenities
• Free parking available
• Opportunity to work in a fast-paced and engaging environment

If you enjoy helping customers, solving problems, and creating positive customer experiences, we want to hear from you!

Responsibilities

• Respond to customer inquiries through inbound calls, email, and chat
• Provide accurate information about products, services, policies, and processes
• Assist customers with orders, inquiries, returns, and exchanges
• Process, update, and track customer orders
• Resolve customer concerns and issues professionally and efficiently
• Provide timely and effective solutions to customer questions and concerns
• Follow up with customers as needed to ensure a positive experience
• Provide information about products, services, and promotions
• Maintain accurate customer and order information
• Document customer interactions and updates as required
• Perform other duties as assigned

Qualifications

• High school diploma or equivalent
• Previous retail, customer service, or hospitality experience is an asset
• Strong customer service and communication skills
• Excellent problem-solving and decision-making abilities
• Ability to multitask and work effectively in a fast-paced environment
• Comfortable using computer and phone systems
• Strong attention to detail and follow-up skills
• Adaptable and willing to learn new policies, procedures, and systems
• Must be available to work 7 days a week
• Ability to work onsite in Las Vegas, Nevada, in a dynamic, fast-paced, and team-oriented environment

At Aplin — together with our brands CompuStaff, Impact Recruitment, and Vantix Systems — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers. Accommodation is available upon request throughout all stages of the recruitment process.