Windows Support Engineer

Our client, a large name within the Public sector, is looking for a Windows Support Engineer on 1 year contract basis with a strong possibility of extension.

Responsibilities
The Consultant will be responsible for providing the following Services to the Client under the direction of the Assistant Director, Core Platform and Infrastructure Services:

• • Provide direct support to projects and platform operations, deploying, maintaining, and upgrading our Windows server environment, both on-premise and cloud
• • Provide ongoing level 2 technical support, maintenance, and improvement to Bank environments
• • Provide direct support through a ticketing system (ServiceNOW) to application owners, developers, and related internal and external teams
• • Create thorough and detailed documentation (SOPs) of all changes, upgrades, procedures, user/vendor interactions, and root cause analysis
• • Recommend ways to improve performance, quality, and efficiency
• • Other related activities and deliverables, as required

Required Qualifications & Skills
The Consultant should have the following qualifications and skills:

• University degree or college diploma in computer science, information technology or a related field
• A minimum of three (3) years of recent relevant work experience with supporting critical applications in a hybrid environment
• A minimum of two (2) years of recent demonstrated experience in Windows Server systems, with solid abilities in administering Microsoft Group Policies and Microsoft SCCM
• A minimum of two (2) years of recent demonstrated experience in performance and capacity monitoring for critical servers
• A minimum of two (2) years of recent demonstrated ability to develop and support Infrastructure as Code (IAC) with tools such as Ansible, Terraform, Azure, etc.
• Demonstrated experience with the maintenance and upgrading of Windows 2016 – Windows 2022 Server Environments
• Demonstrated advanced understanding of Windows server support
• Demonstrated knowledge of a scripting language, such as Ansible playbooks, PowerShell or Python
• Demonstrated ability to create automation scripts, deploy orchestration and automation processes and products

At Aplin — together with our brands CompuStaff, Impact Recruitment, and Vantix Systems — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.