Credit Union Branch Manager

Join a top employer and advance your career. Aplin has partnered with an Alberta-based credit union to hire a Branch Manager in Pincher Creek! This is a permanent full-time opportunity.

Benefits & Perks

• $80,000–$101,000 annual salary
  
  
• Permanent, full-time position
  
  
• Comprehensive benefits package 

Responsibilities

• Manage all daily branch operations and lead a high-performing team
  
  
• Oversee lending activities, including reviewing and approving credit applications within authorized limits
  
  
• Ensure compliance with credit policies, regulations, and AML/FINTRAC guidelines
  
  
• Coach, train, and evaluate staff; handle hiring, scheduling, and performance management
  
  
• Monitor loan performance, collections, and delinquency, escalating complex cases as needed
  
  
• Deliver personalized financial advice and support member outreach through visits and calls
  
  
• Communicate policy updates and operational changes to staff
  
  
• Drive service excellence and continuous process improvement across branch functions
  
  
• Collaborate with internal departments on budgeting, reporting, and strategic initiatives
  
  
• Ensure procedural compliance through regular audits and quality checks
  
  
• Support the Senior VP of Operations with additional duties as required

Qualifications

• Minimum 5 years of lending or credit experience within a financial institution
  
  
• Proven leadership skills, including team management, coaching, and motivation
  
  
• Strong understanding of lending, retail banking operations, and accounting functions
  
  
• Excellent communication skills with the ability to build trust and resolve conflicts professionally
  
  
• Strong analytical, logical reasoning, and problem-solving abilities
  
  
• Highly organized with strong time management and multitasking capabilities
  
  
• Sound judgment and the ability to work independently under pressure
  
  
• Positive team attitude and strong work ethic
  
  
• Comfortable supervising staff, delegating tasks, and prioritizing workloads
  
  
• High school diploma required; post-secondary education is an asset
  
  
• Professional demeanor and commitment to exceptional member service
  
  

David Aplin & Associates Inc., operating as Aplin, and its associated brands, CompuStaff and Impact Recruitment, is an award-winning employment agency connecting diverse, top-tier talent with exceptional organizations across North America. We welcome applicants from all backgrounds and charge no fees to apply or engage with our recruiters. Our clients partner with us to help expand and diversify their teams. Please note that all applicants must be legally entitled to work in Canada, including holding any necessary work permits.