Project Manager – ERP Replacement

Location
Hybrid (Remote with required onsite attendance as needed)

Contract Term
August/September 2026 – January 2028 (up to 18 months)

Position Overview
Our client is seeking an experienced Project Manager to lead the implementation of a major ERP modernization initiative focused on Revenue and Cash Management systems. This strategic project will replace existing corporate revenue management, taxation, utility billing, and cash management systems with a modern, integrated solution that supports operational efficiency, regulatory compliance, financial management, and enhanced customer service.

Reporting to the Project Steering Committee, the Project Manager will provide leadership, coordination, and oversight throughout the entire project lifecycle, ensuring successful delivery of project objectives within approved scope, schedule, budget, and quality standards.

This role requires a highly collaborative professional with strong project management, stakeholder engagement, organizational change management, and vendor coordination experience.

Key Responsibilities Project Leadership & Governance

• Lead all phases of the project lifecycle including initiation, planning, execution, monitoring, control, and closeout.
• Establish and maintain project governance structures, reporting frameworks, and decision-making processes.
• Develop and maintain project charters, schedules, resource plans, and governance documentation.
• Prepare executive-level reports, dashboards, presentations, and steering committee materials.

Project Planning & Delivery

• Develop and manage integrated project plans and schedules.
• Coordinate activities across business, technical, vendor, and implementation workstreams.
• Manage project scope, budget, timelines, risks, issues, dependencies, and change requests.
• Ensure alignment between concurrent ERP modernization initiatives and related project dependencies.

Stakeholder Engagement & Change Management

• Facilitate stakeholder workshops, requirements sessions, and decision-making meetings.
• Develop and execute communication, stakeholder engagement, and organizational change management strategies.
• Support business readiness, user adoption, and training initiatives.
• Build strong relationships with project sponsors, business leaders, SMEs, vendors, and technical teams.

Business Analysis & Process Improvement

• Support requirements gathering, validation, and documentation activities.
• Facilitate business process reviews and optimization initiatives.
• Assist with solution design reviews and alignment of business requirements.

Technical Implementation Support

• Coordinate data migration, integration, testing, deployment, and system implementation activities.
• Support operational readiness planning and transition-to-support activities.
• Collaborate with vendors and implementation partners to ensure successful project outcomes.

Vendor & Procurement Management

• Support procurement activities and vendor onboarding processes.
• Manage vendor relationships, deliverables, and contractual obligations.
• Coordinate implementation partner activities and project deliverables.

Project Scope The ERP Replacement Program includes implementation and modernization of:

• Property Tax Administration
• Utility Customer Accounts and Billing
• Accounts Receivable
• Cash Receipting and Cash Management
• Customer Account Management
• Online Self-Service Portals
• Citizen Digital Services
• Online Payments and Account Access
• Reporting and Analytics
• System Integrations
• Data Migration and Conversion
• Business Process Optimization
• Organizational Change Management
• Training and Knowledge Transfer

Required Qualifications

• Proven experience as a Project Manager leading large-scale ERP implementation or replacement projects.
• Demonstrated success managing complex business transformation initiatives.
• Strong stakeholder engagement, facilitation, and communication skills.
• Experience with project governance, risk management, budgeting, and executive reporting.
• Experience coordinating vendors, implementation partners, and cross-functional teams.
• Knowledge of data migration, systems integration, testing, deployment, and change management practices.
• Ability to manage multiple priorities and competing stakeholder needs in a complex environment.

Preferred Qualifications

• PMP certification or equivalent project management credential.
• Experience within municipal, government, or public-sector environments.
• Business analysis and business process improvement experience.
• Organizational change management experience.
• Experience with citizen-facing digital services and revenue management systems.

Work Environment

• Hybrid work arrangement.
• Remote work permitted; however, attendance at onsite meetings, workshops, governance sessions, and stakeholder engagements will be required.
• Occasional travel may be required.
• Availability during regular Mountain Time business hours (8:30 a.m. – 4:30 p.m.).
• Occasional evening or after-hours support may be required during testing, deployments, or critical project milestones.

At Aplin — together with our brands CompuStaff, Impact Recruitment, and Vantix Systems — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.