Associate Client Executive (ACE)

Join a dynamic team in a boutique insurance brokerage as an Associate Client Executive, where you’ll be at the forefront of client retention, strategic renewal planning, and specialized risk management. This is your chance to grow within a fast-paced environment, managing a diverse portfolio of high-value accounts across sectors like construction, fintech, cannabis, and more. The company offers fully remote opportunity. If you're someone who thrives on collaboration, attention to detail, and building strong client relationships, this role could be the perfect fit to elevate your career.

Benefits & Perks

• Competitive salary range 
• 4% RRSP match to help build your future
• Flexible vacation policy with a minimum of 4 weeks off
• Opportunities for ongoing education and professional development
• Supportive team environment with onboarding to ensure your success
• Coverage of expenses for in-person meetings
• Work/life balance with flexible hours between 7 am and 7 pm
• Annual performance reviews and bonus opportunities

Responsibilities

• Manage backend administrative tasks including filing, creating templates, invoicing, and renewal reminders
• Support producers on specialty risks such as sports recreation, entertainment, hospitality, construction, realty, fintech, manufacturing, and cannabis
• Attend client calls and underwriting meetings, with occasional in-person meetings in Calgary
• Prepare pre-renewal schedules and liaise with underwriters to finalize coverage
• Review policies and troubleshoot issues in collaboration with underwriters
• Support retention efforts with a goal of 98% renewal retention and opportunities for upselling and cross-selling
• Monitor accounts with premiums of $50K or higher, including some in the millions
• Assist with renewal strategies and client project collaboration

Qualifications

• Epic experience is highly preferred
• RIBO license Level 2 is ideal; Level 1 is required with a goal to upgrade
• Ability to manage large and complex commercial accounts 
• Strong organizational skills and attention to detail
• Excellent communication skills, both written and verbal
• Experience working with specialty risks in sectors like construction, cyber, D&O, E&O, crime, environmental, and more

Ready to step into a role where your skills can make a real impact? Apply now and start your journey to becoming a key player in managing some of the most exciting risks in the industry!


At Aplin — together with our brands CompuStaff and Impact Recruitment — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.