IT Manager

An incredible opportunity to join a fast paced and collaborative team as the IT Member.  In this role, you will play a crucial role in both operational IT support and strategic decision-making for internal technology infrastructure. You’ll oversee equipment deployment, internal servers, backups, cybersecurity, and IT frameworks while contributing to broader IT initiatives that align with business goals. 

Responsibilities

• Lead and execute IT infrastructure and security projects from planning through implementation.
• Maintain, configure, and deploy IT systems, networks, hardware, and software across the organization.
• Monitor and troubleshoot servers, local and cloud infrastructure, and security systems to ensure peak performance and uptime.
• Act as the escalation point for complex IT tickets, resolving issues swiftly and thoroughly.
• Oversee internal network operations including LAN/WAN, routers, switches, firewalls, and backups.
• Document systems, configurations, and standard procedures to ensure clarity and continuity.
• Implement updates, patches, and upgrades across environments while minimizing disruption.
• Help integrate and support cloud-based infrastructure (e.g., AWS) to improve scalability and resilience.
• Apply security best practices to protect systems and data, while supporting frameworks like SOC 2.
• Provide mentorship and technical guidance to one or two team members, fostering a collaborative and high-performing IT team.

Qualifications:

• Enjoys rolling up sleeves to tackle hands-on technical challenges and projects.
• Deep knowledge of Microsoft 365 tools, especially SharePoint and Active Directory.
• Proficient in tools used for IT system administration and security management, including Microsoft 365, N-Central, Fortinet, and Sentinel One (or equivalent platforms).
• Extensive hands-on experience with internal networks, servers, routers, switches, firewalls,virtual environments, and backup systems.
• Strong knowledge of remote desktop software, with the ability to evaluate and recommend improvements.
• Experienced in maintaining secure networks and internal systems.
• Supported internal security programs and audits such as SOC 2, ISO 27001, and other compliance frameworks.
• Led cybersecurity training programs and driven organization-wide cybersecurity awareness and compliance.
• Well-versed in documentation, system audits, and change management best practices.
• Proactive problem-solver who thrives under pressure and remains calm in complex technical situations.
• Detail-oriented with a commitment to clarity in documentation and process.
• Embraces continuous learning and explores emerging technologies, including AI tools.
• Strong communicator with the ability to work effectively across departments.
• Collaborative team player who naturally supports the growth and development of colleagues.

At Aplin — together with our brands CompuStaff and Impact Recruitment — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.