Operations Assistant

We’re looking for an organized and customer-focused Operations Assistant to support daily activities at a busy service location. This role is ideal for someone who enjoys helping people, keeping things running smoothly, and taking ownership of day-to-day tasks.

What You’ll Do

• Greet and assist customers in person, by phone, and online
• Process payments, update accounts, and complete service agreements
• Respond to questions, troubleshoot issues, and provide clear solutions
• Maintain accurate records of daily activity, transactions, and customer interactions
• Monitor the site for cleanliness, safety, and general upkeep
• Support opening/closing duties and daily administrative tasks
• Assist with follow-ups on accounts and ensure company procedures are followed
• Pitch in wherever needed to keep operations moving efficiently

What You’ll Bring

• Previous customer service or administrative experience
• Strong communication skills and a friendly, professional approach
• Ability to stay organized and handle a fast-paced environment
• Basic computer skills, including email and Microsoft Office
• Reliability with payment handling and accurate data entry
• Comfort performing routine facility checks
• Ability to pass a background check

At Aplin — together with our brands CompuStaff and Impact Recruitment — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.