GM, Commercial Warehouse & Distribution

If you are a talented and experienced Commercial Warehouse General Manager, Aplin has the right opportunity for you! Our client, a leader in their field, has partnered with Aplin to grow their team in Calgary, Alberta!

Position Overview
The Commercial Warehouse General Manager is responsible for driving overall business performance through strategic leadership, operational excellence, and strong client partnerships. This role oversees all aspects of multi-site warehouse operations, business development, and customer satisfaction while ensuring profitability, growth, and employee engagement. As a key member of the Executive Leadership Team, the GM will execute corporate strategy, optimize operations, and lead continuous improvement initiatives to support long-term success.

Key Responsibilities
Strategic Leadership & Business Development

• Actively contribute to the Executive Leadership Team, supporting growth initiatives such as new client acquisition, service expansion, and potential mergers or partnerships.
• Translate strategic goals into actionable plans with measurable results.
• Identify new market opportunities, develop proposals, and secure long-term client relationships.
• Prepare and deliver sales proposals, quotes, and contracts, ensuring client satisfaction post-sale.
• Represent the company through client meetings, site visits, and industry events.

Operational Management

• Oversee multi-site operations to meet cost, quality, and service objectives.
• Lead the setup and launch of new facilities in line with corporate expansion goals.
• Implement and sustain continuous improvement methodologies (Kaizen, Lean) to enhance efficiency and service delivery.
• Ensure operational processes align with business objectives and support outstanding customer service.

Leadership & People Development

• Lead, coach, and develop management and operations teams to foster growth and accountability.
• Conduct performance reviews, address conflicts, and promote a safe, inclusive, and engaging workplace culture.
• Champion high performance, collaboration, and continuous improvement across all teams.

Financial & Performance Management

• Manage P&L to meet revenue, cost control, and profitability targets.
• Monitor key performance indicators and recommend improvements to enhance financial results and operational outcomes.

Qualifications & Experience

• Post-secondary education in Business, Commerce, Supply Chain, or a related field (or equivalent experience).
• Minimum 7 years of progressive experience in operations or logistics management, preferably within the 3PL or commercial distribution sector.
• Proven experience leading multi-site operations and cross-functional teams.
• Strong understanding of Lean, Kaizen, or other continuous improvement practices.
• Demonstrated business acumen, strategic thinking, and analytical skills.
• Customer-focused mindset with a track record of building and maintaining client relationships.
• Proficient in Warehouse Management Systems (WMS), Microsoft Office, and related tools.
• Excellent communication, presentation, and reporting abilities.

Core Competencies

• Strategic and innovative leadership
• Operational excellence
• Business development and client engagement
• Continuous improvement mindset (Kaizen/Lean)
• Financial and analytical acumen
• Team building and people development

At Aplin — together with our brands CompuStaff and Impact Recruitment — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.