Sales Call Center Agent

Our client in North York, ON a leader in the insurance industry, is seeking motivated Sales Call Center Agents to join their growing team. This is an exciting opportunity for individuals who are ambitious, results-driven, and passionate about helping clients navigate their insurance options.

Benefits & Perks

• Please note, this will be a hybrid role 2 days per week in-office (North York area)
• Contract: 6 weeks with potential to extend up to 6 months
• Full-time hours: Monday to Friday
• Comprehensive training: 2–4 weeks, including potential LLQP licensing support

Responsibilities

• Conduct inbound and outbound calls to promote insurance products and solutions
• Educate clients on policy options, benefits, and pricing
• Achieve sales and conversion targets while maintaining compliance standards
• Accurately document client interactions and maintain CRM records
• Contribute to a positive, client-focused team environment

Qualifications

• LLQP license preferred; candidates willing to become licensed are welcome (training provided)
• 1+ experience in call center sales working in insurance
• Proven track record of meeting KPIs or sales targets
• Excellent communication, negotiation, and relationship-building skills
• Comfortable working in a fast-paced, evolving environment

At Aplin — together with our brands CompuStaff and Impact Recruitment — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.