Mortgage Fulfillment Specialist

Our client, a growing leader in the mortgage industry, is seeking a fully remote Mortgage Fulfillment Specialist to join their team in Ontario.

This role is key in ensuring mortgage files are completed accurately and efficiently, while providing a high-quality client experience. If you are detail-oriented, highly organized, and thrive in a fast-paced environment, this is a fantastic opportunity to take ownership of the mortgage fulfillment process and contribute to the success of a dynamic organization.

Benefits & Perks

• Competitive salary: $50,000–$65,000 annually
• Comprehensive benefits package (dental care, vision care, life insurance)
• Flexible, remote work options 
• Opportunity to work in a supportive, collaborative team environment
• Exposure to leading mortgage technology platforms and ongoing professional development

Responsibilities

• Manage the mortgage fulfillment process from approval to completion/funding, ensuring compliance with corporate and regulatory requirements.
• Collect, review, and process confidential mortgage application documents with accuracy and attention to detail.
• Communicate with clients, mortgage agents, and external parties (lenders, appraisers, lawyers, realtors) throughout the mortgage application process.
• Submit documentation to lenders and monitor the status of applications.
• Order appraisals and coordinate with third-party providers as required.
• Maintain client folders, track deal progress, and prepare files for compliance reviews.
• Update internal tracking systems and spreadsheets to ensure timely reporting and status updates.
• Uphold high standards of efficiency, professionalism, and member service throughout all interactions.

Qualifications

• Mortgage Agent license in good standing (required).
• Minimum 3 years of experience as a Mortgage Fulfillment Specialist, Mortgage Agent, or Mortgage Underwriter (broker side preferred).
• Strong working knowledge of mortgage technology platforms such as Finastra (Filogix), Newton (Velocity), and lender portals.
• 3+ years’ experience preparing mortgage compliance documentation (Ontario and Atlantic provinces).
• Proficiency in G-Suite, Adobe, DocuSign, and LastPass.
• Exceptional attention to detail, accuracy with numbers, and organizational skills.
• Ability to manage a high workload, prioritize effectively, and meet tight deadlines.
• Strong written and verbal communication skills; personable and professional in client and partner interactions.
• Self-motivated with the ability to work independently; flexibility to occasionally work outside standard business hours as required by industry cycles.

At Aplin — together with our brands CompuStaff and Impact Recruitment — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.