General Manager

Our Property Development client based in London Ontario, are on the hunt for their next experienced General Manager to manage a 700,000 square foot retail mall in the heart of the city.

If you are a General Manager or a seasoned Retail Commercial Property Manager looking for the next step up in your career then please get in contact with Rachel Oakes on 236-477-8846 or email me at roakes@impactrecruitment.ca

Benefits & Perks

• $120,000 - $180,000 per annum (Based on experience)
• 4 weeks vacation
• Extended Health and Dental benefits

Responsibilities

• Support all leasing activity and lease renewals in coordination with the leasing team
• Maintain strong relationships with tenants through consistent communication and responsive service
• Anticipate and resolve tenant needs and concerns to promote retention and successful tenancy
• Conduct regular property inspections and initiate corrective measures where required
• Assess and monitor capital improvement plans and budgets, ensuring alignment with strategic goals
• Manage all day-to-day mall operations, including security, maintenance, janitorial, and building systems
• Deliver high-quality property management services that enhance the tenant and customer experience
• Monitor vendor performance and service level agreements to ensure contractual and operational compliance
• Prepare and present annual operating and capital budgets to ownership and senior management
• Monitor and control expenditures, review purchase orders, and prepare monthly variance reports
• Track and analyze tenant sales as part of operational and leasing performance evaluation
• Provide leadership, coaching, and performance management for a team of 15+ employees
• Oversee recruitment, onboarding, training, and professional development initiatives
• Drive long-term strategic planning including asset repositioning, redevelopment, and revenue diversification
• Champion innovation and transformation to ensure the mall remains competitive, experiential, and aligned with evolving consumer and tenant needs
• Identify and implement creative revenue streams such as pop-ups, sponsorships, experiential retail, and mixed-use partnerships

Qualifications

• 5+ years experience as a Retail General Manager or a Retail Property Manager
• Leadership Experience / Experience leading a team
• Leasing and Budgeting experience 

David Aplin & Associates Inc., operating as Aplin, and its associated brands, CompuStaff and Impact Recruitment, is an award-winning employment agency connecting diverse, top-tier talent with exceptional organizations across North America. We welcome applicants from all backgrounds and charge no fees to apply or engage with our recruiters. Our clients partner with us to help expand and diversify their teams. Please note that all applicants must be legally entitled to work in Canada, including holding any necessary work permits.