Medical Reception

We are seeking an experienced Receptionist to join a highly specialized, fast-paced medical related office in northwest Calgary. This temporary role is ideal for someone who thrives under pressure, can navigate emotionally complex situations with professionalism, and can handle challenging conversations or intense subject matter.

This role is starting ASAP until the end of August with potential for extension.

Key Responsibilities:

• Answer high-volume phone lines and handle sensitive calls with empathy and professionalism
  
  
• Greet and direct walk-in visitors, including members of the public
  
  
• Process, sort, and file documentation related to complex case files
  
  
• Assist with form processing, records management, and internal correspondence
  
  
• Adapt to established (and sometimes old-school) filing systems and internal procedures
  
  
• Support the team with additional administrative duties as needed

Who You Are:

• A seasoned receptionist with experience handling difficult or emotional calls
  
  
• Calm, composed, and confident when interacting with all people
  
  
• Highly organized with excellent attention to detail
  
  
• Comfortable working in an environment that deals with medical cases, and occasionally difficult to read subject matter
  
  
• Quick to learn, proactive in seeking help, and respectful of leadership preferences
  
  
• Able to adapt to established protocols and processes
  
  

David Aplin & Associates Inc., operating as Aplin, and its associated brands, CompuStaff and Impact Recruitment, is an award-winning employment agency connecting diverse, top-tier talent with exceptional organizations across North America. We welcome applicants from all backgrounds and charge no fees to apply or engage with our recruiters. Our clients partner with us to help expand and diversify their teams. Please note that all applicants must be legally entitled to work in Canada, including holding any necessary work permits.