Operations Agent

Join a Secure and Dynamic Operations Environment in the Heart of Toronto!

Our client, a leading institution in secure financial operations, is seeking an Operations Agent to join their team at their Toronto Operations Centre. This is an exciting full-time contract, on-site opportunity for detail-oriented individuals who thrive in structured, high-security environments and are looking to grow within a nationally respected organization.

Benefits & Perks:

• Contract Position – 1 year to start with a high probability of extension
• 37.5 hours per week
• 5 days per week in Downtown Toronto
• Competitive compensation package
• Opportunity to support essential national operations
• Access to internal training and professional development resources

Responsibilities:

• Process, reconcile, and handle banknotes using high-speed equipment in a dual-custody environment
• Prepare, ship, receive, and securely manage physical currency and associated materials
• Maintain strict control standards to ensure the integrity of assets and operational security
• Examine currency parcels and assist in resolving operational issues as they arise
• Accurately input and manage data across various operating systems
• Participate in the destruction of banknotes following rigorous procedures
• Contribute to team-based continuous improvement initiatives
• Perform physically demanding tasks, including lifting and bending
• Adapt to varying work schedules and support occasional overtime needs

Qualifications:

• High school diploma, with strong math skills
• Experience in cash handling, banking, retail, or shipping/receiving preferred
• Physically capable of lifting parcels (5–24 kg) and standing for extended periods
• Must be eligible for Reliability Clearance (minimum 5 years of residency in Canada)
• Strong attention to detail and adherence to procedures
• Excellent teamwork and oral communication skills
• Flexible and adaptable in task rotations and changing workflows
• Proactive and solution-oriented, with a focus on operational excellence

Nice to Have:

• Experience with high-speed currency processing systems
• Familiarity with ISO standards
• Prior experience handling banknotes in a secure setting

David Aplin & Associates Inc., operating as Aplin, and its associated brands, CompuStaff and Impact Recruitment, is an award-winning employment agency connecting diverse, top-tier talent with exceptional organizations across North America. We welcome applicants from all backgrounds and charge no fees to apply or engage with our recruiters. Our clients partner with us to help expand and diversify their teams. Please note that all applicants must be legally entitled to work in Canada, including holding any necessary work permits.