Specialist, CMS Services

We are hiring a Content Management Specialist for our law firm client. This opportunity is open to applicants in Vancouver, Calgary, and Ottawa. A background in managing client contracts, tracking pricing and billing rates, and experience working with a variety of IT systems is desired. A degree or diploma in a related field is required.

About Our Client
Our client is located in downtown Vancouver. This opportunity is open to applicants in Vancouver, Calgary, and Ottawa. The position is office-based. Our client is a leading firm, with offices across Canada and internationally. You’ll be joining a collaborative team that values diversity, growth, and looks to exceed client expectations.

About the Opportunity
The Content Management Specialist will be responsible for ensuring client bill rates are correct, that client contract rates are entered correctly, and will work closely with a variety of departments to ensure data integrity. Working with a variety of IT systems, experience with legal software is essential; you will be the main point of contact for initial troubleshooting.

About the Position:

• Acts as the first point of contact for any system troubleshooting.
• Coordinates with billing to ensure client rates are entered accurately and timely manner.
• Responsible for maintaining the client bill rate database.
• Provides data analysis and audits for consistency across all locations.
• Accurate data entry, bill rates, special rates, and updating client information.
• Manages all data importing and exporting projects.
• Provides regular reporting for internal stakeholders.
• Ensures effective communication relating to changes and discrepancies to the appropriate departments.

Requirements:

• Post-secondary education.
• 3+ years of experience in contracts, legal billing, or content management.
• Prior experience in legal, experience with a variety of legal software systems is desired.
• Excellent attention to detail and strong communication skills.
• Prior experience managing internal IT systems, troubleshooting IT-related issues, and strong problem-solving abilities is an asset.
• Experience with content management systems, client contracts management is an asset.
• Accurate and efficient data entry skills.
• Prior experience managing highly detailed information and auditing for errors is desired.  

Compensation:

• Annual salary range $65,000 - $75,000 depending on experience.
• Competitive benefits and vacation.
• Opportunity for hybrid working arrangements based on performance after probation.

David Aplin & Associates Inc., operating as Aplin, and its associated brands, CompuStaff and Impact Recruitment, is an award-winning employment agency connecting diverse, top-tier talent with exceptional organizations across North America. We welcome applicants from all backgrounds and charge no fees to apply or engage with our recruiters. Our clients partner with us to help expand and diversify their teams. Please note that all applicants must be legally entitled to work in Canada, including holding any necessary work permits.