Systems Support Analyst



  • Information Technology
  • Job Code: 9D73609189
  • Posted: August 09, 2018
The Job has been filled
David Aplin Group, one of Canada's Best Managed Companies, has partnered with our client to recruit a talented Systems Support Analyst. This individual will be responsible for providing efficient and friendly second-level support for all JDA MMS applications. This position will require you to provide after-hours support. 

The Role:

  • Responsible to work with business users to understand the application issues they are encountering, and provide the necessary solutions
  • Complete development on some application change requests
  • Responsible to provide prompt, friendly, and knowledgeable day to day support of our IBMi RFP applications
  • Ensure application issues are resolved programmatically or through other corrective measures
  • Execute production database updates to resolve problems when required
  • Contribute to a weekly support update report outlining the nature of support provided over the past week
  • Remain technically current on products and technologies
The Ideal Candidate:

  • Proficient in RPG – ILE and SQL (Essential/Required)
  • 3 to 5 years of IBMi / AS/ 400 experience.
  • Experience in retail systems (JDA MMS would be considered an asset)
  • Excellent verbal and written communication skills both at technical and business levels
  • Team player with a strong work ethic, detail oriented and demonstrates strong initiative and interacts well with others
  • Ability to prioritize and juggle multiple priorities
  • Willing to take on after-hours support and be part of a rotation with other support personnel
  • Experience in a retail environment would be an asset
  • Ability to speak French would be an asset
If you are interested in this position and meet the above criteria, please click the Apply button to send your resume in confidence directly to Jada Bottomley, Recruiter, Aplin Information Technology. We thank all applicants; however, only those selected for an interview will be contacted. #LI-OTT


If this is your first introduction to us, we invite you to become one of our satisfied candidates. David Aplin Group has been Canadian owned since 1975. Our professional consultants are passionate about helping you find a fulfilling job or career and ensuring your complete satisfaction with our process. Our proven track record, nearly 4 decades long, is largely due to our team of highly skilled and successful specialists. Through superior service and a commitment to long-term relationships, we provide deep specialization in core areas for complete recruiting and HR solutions across Canada - all from one source. We look forward to exceeding your expectations!

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David Newark

Information Technology



  • 613.691.5209

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