David Aplin Group, one of Canada's Best Managed Companies, has partnered with our client in Timmins to recruit a talented Systems Engineer to work with an exciting industry leader who recently earned the NOVA Business Excellence Award for the “Best Place to Work” in the city.
The Systems Engineer is primarily responsible for the successful delivery of IT related projects that are on time and on budget. The role has an advanced troubleshooting ability and is highly knowledgeable in servers, storage, and network related solutions. The successful incumbent will is the direct escalation path for the helpdesk and is responsible for in-person support at client offices. Secondary responsibilities include setup and deployment of internal servers, storage and network related solutions. The role is often called upon to develop and refine internal line of business applications suites such as the PSA, RMM or CMS platforms.
Develop project plans for future projects and associate time estimates.
Act as project lead when require, manage time and resources.
Address technical support escalations from the helpdesk team.
Provide technical support remotely and on-site at client offices.
Respond to after-hours mission critical alerts received from the RMM system.
Respond to after-hours mission critical requests from client stakeholders.
Develop, install and maintain internal networks, systems, and solutions.
Work to refine and develop KPI’s for company and client management.
Update and create documentation for internal policies and procedures.
Remote work is an option but working in the office is preferred.
The Ideal Candidate:
Hands-on experience and an advanced level ability with the following solutions and concepts:
Microsoft Cloud Services. (Azure, Office365, Exchange Online, SharePoint Online)
Microsoft Windows Server suites. (2008 R2, 2012 R2, 2016)
Microsoft Domain Topology, Active Directory, DNS, DHCP and Group Policy.
Microsoft application suites and features. (Exchange, SQL, RDS, IIS, RRAS)
LAN/WAN/DMZ/VPN networks, firewalls, network switches and wireless access points.
VoIP telephony solutions, system & handset configuration, and installation. (SIP, FXO, FXS, PSTN)
Virtualization suites. (VMware ESXi, vSphere, vCenter; Microsoft Hyper-V)
Virtualization-based host, SAN, and network configuration. (iSCSI, Jumbo Frames, MPIO)
Experience with ConnectWise; N-Able; Dattol IT Glue; Sangoma; Sophos; Open-Mesh; Ubiquiti or Lenovo/IBM would be considered a strong asset.
If you are interested in this position and meet the above criteria, please click the Apply button to send your resume in confidence directly to David Newark, Recruiter, Information Technology. Visit our website at www.aplin.com to view our job opportunities, career tips, and tools. We thank all applicants; however, only those selected for an interview will be contacted. #LI-DNP
WE APPRECIATE YOUR INTEREST IN DAVID APLIN GROUP.
If this is your first introduction to us, we invite you to become one of our satisfied candidates. David Aplin Group has been Canadian owned since 1975. Our professional consultants are passionate about helping you find a fulfilling job or career and ensuring your complete satisfaction with our process. Our proven track record, nearly four decades long, is largely due to our team of highly skilled and successful specialists. Through superior service and a commitment to long-term relationships, we provide deep specialization in core areas for complete recruiting and HR solutions across Canada - all from one source. We look forward to exceeding your expectations!
Learn more about David Aplin Group and view all of our current job opportunities, career tips, and tools at www.aplin.com.