Senior Service Representative (Remote)

Senior Service Representative (Remote)

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Toronto, ON

Accounting & Finance




Location: Toronto, ON, Canada

Job Type: Permanent

Date: 7/19/2022

Job ID: CB8513521719

Category: Accounting & Finance

Join a top employer and advance your career. Our client, a leader in their field, has partnered with David Aplin Group to hire a Senior Service Representative based in Toronto. This is a permanent and remote role. This role requires previous experience with accounting tasks and strong financial acumen.
Perks & Benefits:
  • Remote work style
  • Communicate directly with participating employers to address reporting issues
  • Prepare accounts receivable/delinquent employer correspondence and make follow-up calls
  • Process adjustment reports as required
  • Perform analysis including research of any discrepancies and communicate the findings
  • Prepare reports as required
  • Peer review of Accounts Receivable correspondence
  • Communicate (written and verbal) with participating employers, trust fund advisors and service organizations, local unions, plan beneficiaries, regional offices, etc.
  • Understand and apply the terms of applicable plan documentation
  • Investigate and resolve issues as required
  • Other administrative duties as required from time to time
  • 3 years of experience in a related accounting role
  • Strong financial acumen, aptitude for figures, and understanding of accounting concepts
  • Experience with database management systems
  • Advanced Microsoft Word and Excel skills
  • Excellent communication skills, written and verbal
  • Customer service background, with outgoing/positive attitude
  • Ability to de-escalate stressful situations
  • Excellent organizational skills, with strong attention to detail and accuracy
  • A high degree of initiative
  • Self-starter who works well with minimal supervision
  • Availability and willingness to work overtime, as required
  • Willingness to learn pension benefit provisions
  • Willingness to be involved with continuing education, as required
Job ID: CB8513521719
If you are interested in this position and meet the qualifications, apply today! We thank all applicants; however, only those who are authorized to work in Canada or are selected for an interview will be contacted.
David Aplin Group, one of Canada’s Best Managed Companies, is an employment agency specializing in finding top talent for exceptional organizations across North America. There are no fees to apply to our jobs or engage with our recruiters to find a new career. Companies hire us to help them grow their teams. Visit our website to learn more:

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