Deskside Support Technician II



  • Information Technology
  • Job Code: ML549821221
  • Posted: January 22, 2019
The Job has been filled
David Aplin Group, one of Canada's Best Managed Companies, has partnered with our client to recruit a Desktop Support Technician II based in Edmonton, AB.

Our client in South Edmonton has an immediate need for a Desktop Support Technician Level 2 to join their team on a 3-month contract. The ideal candidate would need a proven track-record and a high level of experience with systems administration (server, network, workstation). Also, this individual would need to be a seasoned professional with a proven knack for high level customer service.

The Role:

  • Windows 7 & Windows 10 in Active Directory Domain environments (very skilled)
  • Microsoft Office Products including Office 365 / 2016 (very skilled)
  • Have proficiency in Active Directory management & security (very skilled)
  • Active Directory Group Policy experience (very skilled)
  • Layer-2 Networking Knowledge and fundamental understanding of TCP/IP and how it works
  • Ability to be, for the most part, autonomous when working with clients and have good personality and people skills
  • Understanding of best-practice troubleshooting – logical thinking and ability to make decisions and know when NOT to make them and seek help from co-workers
  • Ability to prioritize tasks and complete them in a timely manner (Have fundamental understanding of support tickets, how they should flow)
     Experience working on projects – how to properly document
     CCNA (Cisco Certified Network Associate) considered an asset
The Ideal Candidate:

  • Minimum of 3 years work experience performing related duties as a Senior technician
If you are interested in this position and meet the above criteria, please click the Apply button to send your resume in confidence directly to Michael Letto, Recruiter, Aplin Information Technology. We thank all applicants; however, only those selected for an interview will be contacted. #LI-EDM


If this is your first introduction to us, we invite you to become one of our satisfied candidates. David Aplin Group has been Canadian owned since 1975. Our professional consultants are passionate about helping you find a fulfilling job or career and ensuring your complete satisfaction with our process. Our proven track record, nearly 4 decades long, is largely due to our team of highly skilled and successful specialists. Through superior service and a commitment to long-term relationships, we provide deep specialization in core areas for complete recruiting and HR solutions across Canada - all from one source. We look forward to exceeding your expectations!

Learn more about David Aplin Group and view all of our current job opportunities, career tips, and tools at



Mike Letto

Information Technology


Business Development Consultant

  • 780.229.2019

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