Customer Service Advisor



  • Office Professionals
  • Job Code: 9D6422491022
  • Posted: November 19, 2018
The Job has been filled
David Aplin Group, one of Canada's Best Managed Companies, has partnered with our client in the East End of Ottawa, ON to recruit a Customer Service Representative. 

The incumbent will respond to telephone inquiries and be responsible for various administrative tasks within fast paced environment.

The Role:

  • Complete all customer service duties and respond to all customer inquiries
  • Answering a multi-line telephone
  • Managing all incoming appliance parts, including ordering, receiving and distribution the correct departments. 
  • Inspecting incoming parts for quality and overseeing the return process
  • Provide customers with all warranty information required
  • Overseeing stock and inventory 
  • Light accounting duties such as Accounts Payable

The Ideal Candidate:

  • Must have experience in an office setting and be familiar with office procedures
  • Strong communication skills both verbal and in writing
  • Strong organizational skills and the ability to manage  multiple priorities simultaneously
  • Strong MS office capabilities
  • Bilingualism (English and French) considered a strong asset. 

If you are interested in this position and meet the above criteria, please click the Apply button to send your resume in confidence directly to Danika Prud'homme, Branch Manager - Ottawa Region. Visit our website at to view our job opportunities, career tips and tools. We thank all applicants; however, only those selected for an interview will be contacted.


If this is your first introduction to us, we invite you to become one of our satisfied candidates. David Aplin Group has been Canadian owned since 1975. Our professional consultants are passionate about helping you find a fulfilling job or career and ensuring your complete satisfaction with our process. Our proven track record, nearly four decades long, is largely due to our team of highly skilled and successful specialists. Through superior service and a commitment to long-term relationships, we provide deep specialization in core areas for complete recruiting and HR solutions across Canada - all from one source. We look forward to exceeding your expectations!

Learn more about David Aplin Group and view all of our current job opportunities, career tips, and tools at



Danika Prud'Homme



  • 613.691.5203

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