Service advisor

We are seeking a highly motivated and customer-oriented Service Advisor to join our client's team. As a Service Advisor, you will be the primary point of contact for clients' service or repair work. Your role will involve providing exceptional customer service and coordinating repairs.

Benefits and DPSP plan being offered.

Responsibilities:

• Greet customers and provide a warm and friendly welcome.
• Provide detailed explanations of recommended repairs and services.
• Generate repair orders and obtain necessary approvals from customers.
• Coordinate with technicians to ensure timely completion of repairs.
• Request and track POs.
• Maintain accurate records of customer interactions and transactions.
• Handle cash transactions process payments, and file documents.
• Follow up with customers to ensure satisfaction with completed repairs.

Qualifications:

• Completion of High school required.
• Previous experience in a customer service role in an automotive or equipment repair setting.
• Strong customer service skills.
• Knowledge of repair and maintenance procedures.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficient in the use of computers.

Aplin is an award-winning employment agency dedicated to connecting diverse, top-tier talent with exceptional organizations across North America. We welcome applicants from all backgrounds and there are no fees to apply for our jobs or to engage with our recruiters in finding a new career. Companies hire us to help them expand and diversify their teams. All applicants must be legally entitled to work in Canada, which includes having the appropriate documentation, such as a work permit.