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We are seeking an experienced Receptionist to join a highly specialized, fast-paced medical-related office in south central Edmonton. This temporary role is ideal for someone who thrives under pressure, can navigate emotionally complex situations with professionalism, and can handle challenging conversations or intense subject matter.
This role is starting July 27th until the end of August with potential for extension.
Key Responsibilities:
- Answer high-volume phone lines and handle sensitive calls with empathy and professionalism
- Greet and direct walk-in visitors, including members of the public
- Process, sort, and file documentation related to complex case files
- Assist with form processing, records management, and internal correspondence
- Adapt to established filing systems and internal procedures
Support the team with additional administrative duties as needed.
Who You Are:
- A seasoned receptionist with experience handling difficult or emotional calls
- Calm, composed, and confident when interacting with all people
- Highly organized with excellent attention to detail
- Comfortable working in an environment that deals with medical cases, and occasionally with difficult-to-read subject matter
- Quick to learn, proactive in seeking help, and respectful of leadership preferences
- Able to adapt to established protocols and processes
At Aplin — together with our brands CompuStaff, Impact Recruitment, and Vantix Systems — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.