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We are seeking an experienced and detail-oriented Commercial Lines Account Manager to join our team. In this role, you will serve as the primary point of contact for a book of commercial insurance clients operating in the Ontario market, managing their accounts through the full policy lifecycle while building lasting relationships that drive retention and growth.
Compensation
- $70,000 to $80,000 or more based on relevant experience
Benefits & Perks
- Hybrid work model with 4 days in office
- 20 days off per year
- Bonus/Commission potential
- Benefits package and RRSP matching
- Lots of room for growth within the team
Responsibilities
- Manage a portfolio of commercial lines accounts
- Serve as the day-to-day client contact, responding to coverage inquiries, certificate of insurance requests, endorsements, and policy changes in a timely manner
- Lead the renewal process from start to finish; gathering updated exposure information, preparing market submissions, negotiating with carriers, and presenting options to clients
- Work with insurer partners to secure optimal coverage for clients and negotiating premium rates
- Collaborate with producers and account executives to identify cross-sell and upsell opportunities within the existing book of business
- Review policies for accuracy ensuring coverage aligns with client needs, provincial regulatory requirements, and RIBO guidelines
- Maintain accurate and up-to-date client records in the broker management system
- Assist clients with claims reporting and act as a liaison with insurers throughout the claims process
- Stay current on Ontario market conditions, carrier appetite changes, and emerging risks
Qualifications
- 3+ years of commercial lines insurance experience in an Ontario brokerage setting
- Active RIBO license in good standing
- Strong working knowledge of commercial coverage lines, policy wordings, and standard Ontario endorsements
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to manage competing priorities and deadlines
At Aplin — together with our brands CompuStaff and Impact Recruitment — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.