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Join a dynamic and rapidly growing brokerage seeking a talented Commercial Associate Account Manager to be a vital part of their busy team! If you thrive in a fast-paced environment, excel at managing complex risks, and have a knack for building strong client relationships, this is your chance to make an impact in the commercial insurance landscape. In this role, you will partner closely with experienced account managers, supporting a diverse portfolio that includes high-value and complex P&C risks. This is a fully remote work in Western Canada. The team is passionate about quality service and continuous improvement, and your expertise will ensure clients receive exceptional support. If you’re ready to take charge of your commercial insurance career in a fast-paced, supportive environment, don’t wait! Apply now and become part of a team making a real difference where it matters most!
Responsibilities
- Assist 1-2 experienced account managers by supporting their client portfolios on complex commercial risks.
- Prepare, review, and process policy documents, endorsements, certificates, binders, and invoices with precision.
- Maintain accurate and detailed client files within the brokerage management system.
- Monitor renewal schedules, gather information for renewals, quotes, and marketing, and coordinate with underwriters for policy changes.
- Respond promptly to client inquiries regarding documentation, billing, and account details.
- Support communication between clients, account managers, and underwriters to resolve discrepancies and obtain quotes.
- Ensure compliance with industry regulations, company procedures, and internal standards.
- Assist with preparing reports, summaries, and client presentations to aid in effective service delivery.
- Contribute to ongoing process improvements to enhance efficiency and client satisfaction.
Benefits & Perks
- Competitive compensation package with room for experience-based increases
- RRSP contribution to support your financial future
- Extended health benefits, including wellness perks like gym reimbursements
- Flexible paid time off starting with 3 weeks
- Wellness days
- Opportunity to work within a vibrant, fast-growing brokerage serving diverse markets including Lloyd’s and domestic clients in Western Canada
- Supportive team environment with ongoing training and development opportunities
Requirements
- Minimum of 5 years commercial lines insurance experience
- Strong technical knowledge of complex risks and commercial P&C coverage
- Level 2 insurance license is essential
- Proficiency in Epic and Microsoft Office suite
- Excellent time management, prioritization, and self-starting capabilities
- Effective communicator with a professional demeanor and great attention to detail
- Willingness to uphold compliance standards and support continuous process improvements
- Previous experience with Lloyd’s and markets across Western Canada is a plus
At Aplin — together with our brands CompuStaff and Impact Recruitment — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.