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Join a Respected Insurance brokerage with a Rich 40-Year Heritage
Our client, a longstanding leader in commercial and personal lines insurance, is looking for a talented Commercial Customer Service Representative/Account Manager for Mid to Large accounts. This is your chance to be part of a stable, team-focused organization that values expertise, professionalism, and growth. If you’re ready to handle diverse accounts with confidence and make a real difference, this opportunity is for you.
Responsibilities:
- Manage mid to large commercial accounts, primarily construction, retail buildings, bonds, etc.
- Provide end-to-end client service from policy placement to sign-off, ensuring all client needs are met with professionalism and accuracy
- Coordinate with TSRs and other team members to prepare summaries and certificates, signing off on the final documents
- Handle client inquiries, policy updates, and endorsements with efficiency
- Cross-sell additional coverages such as umbrella policies when appropriate
- Maintain detailed and organized client files, ensuring compliance with company standards
- Collaborate with the team and report to the interim commercial manager to meet departmental goals.
Requirements / Qualifications:
- Minimum of five years’ experience working with mid-sized to large commercial insurance accounts
- RIBO license is mandatory
- Ability to perform a comprehensive 360-degree client service role independently
- Strong professionalism and confidence in signing authority
- Experience with Epic software is ideal
- Excellent communication and organizational skills
- Able to work in office on a full-time basis
Benefits / Compensation:
- Competitive salary range from $85,000 to $90,000+, potentially higher based on experience
- Full health benefits starting from day one
- RRSP plan with employer matching
- Up to four weeks of paid vacation
- Opportunities for professional growth and team-building events
Take the next step in your insurance career and be part of a company that truly values its team. Apply today and help shape the future of commercial insurance services—where your expertise makes a difference!
At Aplin — together with our brands CompuStaff and Impact Recruitment — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.