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Join a Dynamic and Established Insurance Brokerage As Their Next Senior Personal Lines CSR!
Are you a dedicated insurance professional with a passion for delivering top-tier client service? Our client, a well-respected and family-owned insurance brokerage with over 40 years of community presence, is seeking a talented Senior Personal Lines Customer Service Representative to join their friendly team in Markham, Ontario. This is your chance to be part of a vibrant organization that values expertise, teamwork, and a commitment to excellence. Elevate your career while making a meaningful difference in clients’ lives every day.
What You’ll Bring:
- Minimum of 3-5 years of personal lines customer service experience at a brokerage, showcasing stability and dedication
- RIBO license with a solid understanding of personal lines insurance policies and coverages
- Extensive experience navigating all broker portals in Personal Lines (CQ, Power Broker, and insurance company portals)
- Proven ability to handle direct client interactions, including policy changes, renewal reviews, and claims reporting
- Strong attention to detail with excellent multitasking, organizational, and time management skills
- Exceptional verbal and written communication skills
- Demonstrated ability to work independently with a strong work ethic and team collaboration mindset
Nice to Haves:
- High Net Worth (HNW) insurance experience
- Additional certifications or training in specialized insurance areas
- Previous experience working in a hybrid or fast-paced environment
Compensation & Benefits:
- $60,000 to $70,000 in base salary
- Commission offered on business you bring in
- Hybrid work environment for balance between home and office work settings
- Competitive vacation time + 3 personal days
- Extended health & dental benefits package
- Paid education for ongoing training and professional development
- Opportunities to move up within the organization
- Free on-site parking!
Ready to take your personal lines expertise to the next level? Apply now and become part of a team where your skills truly make a difference. Jump into a role that values your experience and dedication, your next rewarding chapter awaits!
At Aplin — together with our brands CompuStaff and Impact Recruitment — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.