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Join a friendly, close-knit clinic team dedicated to providing exceptional care and service to our patients. We’re looking for a motivated and organized Receptionist who thrives in a client-facing role, can handle a busy environment with professionalism, and takes pride in keeping the clinic running smoothly.
This role is a permanent position located in West Edmonton. Hours will be M-F, 1 pm – 7:15 pm (30 hours/week).
What You’ll Do
- Greet clients and provide outstanding front-desk service
- Answer and manage two phone lines with professionalism and accuracy
- Book and confirm appointments, process payments, and handle direct billing
- Communicate with insurance providers and WCB
- Maintain clinic tidiness – clean tables, equipment, and handle laundry
- Support daily clinic operations, including faxing, responding to emails, and managing supplies
- During slower periods, take initiative to help with administrative projects, marketing tasks, or scheduling improvements
Requirements
- Minimum 1 year of receptionist or administrative assistant experience in a clinical setting (medical office, dentist office, massage therapy, physiotherapy, chiropractic, etc.). Must have experience with direct billing and appointment booking programs.
- Typing speed of at least 50 WPM
- Strong computer skills: Microsoft Word, Excel, and Outlook proficiency, general comfort with web browsers, PDFs, and password managers
- Professional communication skills — written and verbal
- Calm, organized, and efficient under pressure; proactive during slower periods
- Familiarity with Jane software, Clinic EMR, or Telus Portal is an asset
At Aplin — together with our brands CompuStaff and Impact Recruitment — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.