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Remote (Anywhere in Canada) | Must Work Pacific Hours
Our client is seeking a Junior IT Analyst to support and enhance their NetSuite environment and related systems. This is an excellent opportunity for a motivated, coachable IT professional with strong problem-solving skills and high emotional intelligence (EQ).
The role blends technical support, requirements gathering, workflow mapping, and documentation with hands-on exposure to development, testing, and enterprise projects.
Key Responsibilities
- Conduct business analysis, including process mapping, requirements gathering, and use case analysis.
- Support NetSuite and integrated systems through troubleshooting, issue resolution, and end-user support.
- Perform technical development using scripting and coding tools, with growth in JavaScript (JV Script) and SQL.
- Participate in UAT and systems testing for new solutions and enhancements.
- Create and maintain technical and business documentation, including process workflows, user guides, and training materials.
- Collaborate with stakeholders at all levels to understand business needs and propose IT solutions.
- Manage smaller projects independently and contribute to larger enterprise system initiatives.
Skills & Qualifications
- 1–3 years of IT experience with a solid technical foundation (early-career level).
- Strong oral and written communication skills; presentation skills are an asset.
- Familiarity with development tools, scripting, and coding.
- Strong problem-solving and analytical thinking with the ability to “connect the dots.”
- Technical and business documentation expertise (process mapping, training, and technical materials).
- High emotional intelligence with strong interpersonal and relationship-building skills.
- Proactive, coachable, and eager to learn continuously.
- Exposure to NetSuite, SQL, or JavaScript is an asset.
Why This Role is Unique
- High Visibility: Work cross-functionally with senior leaders and project stakeholders.
- Blended Work: Combination of technical troubleshooting, system support, analysis, and project involvement.
- Coaching & Mentorship: Direct support from a hands-on manager, balanced with independence to take ownership.
David Aplin & Associates Inc., operating as Aplin, and its associated brands, CompuStaff and Impact Recruitment, is an award-winning employment agency connecting diverse, top-tier talent with exceptional organizations across North America. We welcome applicants from all backgrounds and charge no fees to apply or engage with our recruiters. Our clients partner with us to help expand and diversify their teams. Please note that all applicants must be legally entitled to work in Canada, including holding any necessary work permits.