Account Manager

Account Manager

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Edmonton, Alberta

Sales & Marketing




Aplin is excited to partner with a successful agency to recruit an experienced Account Manager. Our client connects employers with skilled workers, both nationally and internationally, seeking opportunities in Canada. This role is perfect for a client-focused professional dedicated to delivering strategic workforce solutions.

As the Account Manager, you will build and nurture strong client relationships, understand hiring needs, and collaborate with the recruitment team to deliver suitable talent. This role requires networking, account management expertise, and a passion for exceptional client experiences. Familiarity with the immigration system is a valuable bonus.

Joining their team means being part of a vibrant agency committed to excellence in recruitment and client service, with numerous opportunities for professional development and career growth.

If you are a dedicated and enthusiastic account management professional ready to make an impact, we want to hear from you. Apply today!

  • Cultivate and nurture relationships with existing clients to understand their hiring goals, company culture, and strategic workforce needs.
  • Serve as the main point of contact for clients, ensuring clear communication, responsiveness, and overall client satisfaction.
  • Collaborate closely with clients to conduct comprehensive needs assessments and define recruitment strategies that align with their business objectives.
  • Identify and address client concerns, offering recommendations to enhance the client experience.
  • Increase client retention, drive loyalty, and contribute to increased sales.
  • Manage multiple projects/accounts simultaneously, ensuring adherence to deadlines.
  • Collaborate with internal departments to fulfill client needs.
  • Act as a liaison with Recruiting, Administration, and corporate clients.
  • Collaborate with the sales team to support prospective clients, pass leads, and maintain an active role post-sale.
  • Maintain accurate notes in the Customer Relationship Management (CRM).
  • Perform other duties as assigned.

  • Minimum 3+ years of successful business development/sales experience, preferably in Talent Management Solutions, Staffing/Recruiting, with a focus on the retail field or customer service industry.
  • Demonstrated awareness of emerging immigration programs and pilots that could be advantageous for both corporate clients and foreign nationals is highly valued.
  • Excellent communication, presentation, interpersonal, customer service, business, and negotiation skills.
  • Strong collaboration and relationship-building skills.

Aplin is an award-winning employment agency dedicated to connecting diverse, top-tier talent with exceptional organizations across North America. We welcome applicants from all backgrounds and there are no fees to apply for our jobs or to engage with our recruiters in finding a new career. Companies hire us to help them expand and diversify their teams. All applicants must be legally entitled to work in Canada, which includes having the appropriate documentation, such as a work permit.

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