Learning & Development Coordinator

Learning & Development Coordinator

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Toronto, Ontario

Human Resources

Permanent

02/28/2024

211286

Learning & Development Coordinator 55-65 + bonus - Hybrid

Reporting to the Manager of Learning & Development, this role is involved in supporting the L&D team and all facts of learning from administration, coordination, content development, and delivery of learning programs.  

Responsibilities:
  • Support L&D projects and initiatives delivery from planning through implementation.
  • Administration of LMS and other learning platforms such as cyber security.
  • Reporting on training completion and generating post-training reports to capture the effectiveness and ROI of learning programs.
  • Coordinating all logistics of in-person training sessions and events including pre-delivery and post-delivery functions.
  • Supporting e-learning content development using Captivate, Camtasia, and other applicable software/authoring tools to supplement in-class training and promote a blended learning environment.
  • Assist with the delivery and facilitation of various types of in-class and web-based training sessions, including new hire orientation, software rollouts, monthly refresher training, and soft skills training.
  • Develop supporting learning material, including reference guides, handouts, and FAQs that will enhance and promote user adoption.

Qualifications:
  • Bachelor’s degree or college diploma in a related field.
  • Minimum of two years of experience in the development, facilitation, and delivery of training in a blended learning environment or equivalent experience.
  • Passionate about L&D and detail-oriented; outstanding work ethic, and a positive attitude to support the L&D team.
  • Client service-oriented with demonstrated organizational and time management skills.
  • Creative mindset with the willingness to voice opinions and make suggestions that will positively impact the learning landscape.
  • Excellent written and oral communication skills needed to effectively convey learning content in a polished, tactful, and diplomatic manner.


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