Senior Service Representative – Employer Service (Pension)

Join a top employer and advance your career. Aplin has partnered with an Etobicoke, ON-based company to hire a Senior Service Representative -Employer Service (Pension)! This is a 6-month contract with the potential for an extension.

Benefits & Perks:

• Compensation up to $28/hour.
• Hybrid: Twice a week in the Office at the client’s Etobicoke office.
• Immediate Start.

Responsibilities:

• Able to respond to incoming calls and emails from members/suppliers and dependents.
• Able to resolve member claim/ legibility issues and escalate to supervisors when needed.
• Research and communicate plan details to the plan members/dependents/suppliers. 
• Play a key role as a liaison between the claims processing team and the plan sponsor. 
• Able to review daily claim cheques.
• Process claims from mail and Plan Portals. 

Qualifications:

• Must have 1 to 3 years of experience in Health & Dental Claims processing. 
• Must have experience reviewing Life, Health, and Dental claims such as dental codes and procedures.
• Must be Proficient in MS Office including Microsoft Word and Excel.
• Exceptional interpersonal and communication skills. 

Aplin, one of Canada’s Best Managed Companies, is an employment agency that finds top talent for exceptional organizations across North America. There are no fees to apply to our jobs or engage with our recruiters to find a new career. Companies hire us to help them grow their teams. All applicants must be legally entitled to work in Canada. This includes having proper documentation, such as a work permit. Visit our website to learn more: www.aplin.com