CNC Field Service Technician

Aplin has partnered with our client to recruit a Field Service Technician for their growing operations.  This full-time position is responsible for providing on-site troubleshooting and repair of the equipment, customer support, and training on state-of-the-art products from stand-alone machines to highly flexible automated systems at various customer facilities. This position reports directly to the department manager.

Responsibilities:

• The successful candidate will be responsible for troubleshooting and repair of equipment: 
  • Mechanical devices - such as conveyors, pulleys, gears, hydraulic or pneumatic valves, and actuators, etc. 
  • Electrical devices - such as PLCs, Communication Systems, Servo Motors, and Controllers
  • PC communications - serial and parallel communication, Ethernet, static/dynamic addressing systems
• Customer training on the equipment, and on-site modifications to equipment 
• Submission of clear,  detailed reports documenting the work performed, open points, and closed points in a timely manner 
• Must demonstrate excellent client service,  professionalism and represent company values at all times
• Adherence to SOP's and implementation of new procedures.
• Frequent travel to clients in the  GTA and Montreal area. The individual must possess a valid driver's license, pass a motor vehicle record check and have the unrestricted ability to obtain rental vehicles

Qualifications:

• A 2-year degree in mechanical or electrical technology/or equivalent work experience in the field
• Strong client service,  interpersonal, and written/verbal communication skills
• Ability to thrive in a high-energy and fast-paced work environment 
• Adaptable and strong problem- skills
• Strong organizational skills and follow through 
• MS Office/Excel/Word skills required
• Advanced knowledge in the following: 
  • Mechanical devices: conveyors, pulleys, gears, hydraulic or pneumatic valves, and actuators, etc.
  • Electrical devices: Servo Motors, Controllers, relays, breakers, troubleshooting
  • PC Communications: Serial and parallel communication, Ethernet, static/dynamic addressing
• Strong mathematical skills, including Algebra and Trigonometry
• Fluent in PC use as a development and communications tool. Fluent in Windows, Excel, and Word
• The ability to recognize and evaluate technical issues and limitations is required
• The ability to define and manage expectations is critical
• The ability to make sound decisions and actions is required
• Competency with Digital Multi-meters
• The ability to read and understand electrical schematics is required
• Sound mechanical aptitude is a must. The ability to use common hand tools and read mechanical drawings is required
• The ability to recognize and evaluate technical issues and limitations is required
• The ability to define and manage expectations is critical 
• The ability to make sound decisions and actions is required
• Candidate must have the ability to lift 75 lbs. without restrictions. Walking distances, and transporting tools through the Customer's location is required. Climbing steps and ladders, working in areas offering tight access is frequently required
• This job has no supervisory responsibilities

Aplin, one of Canada’s Best Managed Companies, is an employment agency that finds top talent for exceptional organizations across North America. There are no fees to apply to our jobs or engage with our recruiters to find a new career. Companies hire us to help them grow their teams. Visit our website to learn more: www.aplin.com