Warranty Service Technician

Warranty Service Technician

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Edmonton, Alberta

Engineering & Technical

Permanent

28/11/2022

200962

Join a top employer and advance your career. Aplin has partnered with our client to recruit a Warranty Service Technician to assist the organization with day-to-day business activities. This role is a permanent full-time, hybrid opportunity and is available to candidates who reside in the Edmonton, AB area. This role is also open to candidates in the Saskatoon, SK area.
 
Benefits & Perks:
  • Opportunities to learn and develop new skills
  • Great Onboarding and Training Support
  • Competitive Salary and Benefits plan
Responsibilities:
  • Ability to identify and understand customer issues/claims regarding warranty repairs and helping to create resolutions for the customers or helping them to find a shop to fix the issue
  • Has the ability to work proactively on their own and doesn’t need a lot of guidance
  • Can follow processes and procedures to diagnose and identify potential issues
  • Help to categorize and log issues into each service ticket so that reports can be created on defects regarding manufacturing or supplier issues
  • Work with internal and external parties to ensure that detailed report information is being created and passed along to remedy problems from happening again
  • May be required to conduct inspections or make simple warranty repairs
Qualifications:
  • 3+ years of experience as a Service Advisor, Automotive Service Specialist, or Service Writer
  • Experience managing warranty related projects/tasks
  • Must possess the ability to document solutions, adjusting SOP’s when required
  • Monitoring and tracking issues and working with the client to ensure that issues are remedied and solved efficiently
  • Strong attention to details
  • Detail oriented with the ability to take clear notes and track the progress of orders


Aplin, one of Canada’s Best Managed Companies, is an employment agency that finds top talent for exceptional organizations across North America. There are no fees to apply to our jobs or engage with our recruiters to find a new career. Companies hire us to help them grow their teams. Visit our website to learn more: www.aplin.com 

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