IT Business Analyst

IT Business Analyst

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Calgary, Alberta

Information Technology




Join a top employer and advance your career. Our client, a leader in their field, has partnered with Aplin to hire an IT Business Analyst to work closely with business stakeholders in identifying, planning, and delivering maintenance and improvement activities and be responsible for client’s key business applications, specifically their Finance and EAM (Enterprise Asset Management). This is a permanent opportunity open to candidates in the Calgary-area. This role is a hybrid-role.

  • Develop an end-to-end understanding of the main Finance and EAM processes and how client’s applications are configured and run to support these operations
  • Application Support for the Finance and EAM Systems:
    • Application incident resolution through working with the business, infrastructure teams and application vendors
    • Use IT’s change management processes to implement application updates
    • Ensure support information is captured and maintained in our knowledge base
    • Develop standard operating procedures for common support tasks and transition these to our first- and second-line support teams
    • Perform regular operational tasks to manage requests and incidents related to roles, workflows, etc. within these systems
  • Application maintenance for the Finance and EAM systems:
    • Interfacing with the business and our vendors to coordinate maintenance and configuration updates
    • Continually define and optimize delivery tasks to improve delivery timelines and reduce IT administration overhead
  • Support business efforts to ensure appropriate security profiles are in place for proper segregation of duties of financial tasks
  • Participate in IT and Business projects that relate to these systems
  • Other duties as assigned
  • Bachelor’s Degree in Computer Science or equivalent
  • 5-10 years of prior relevant work experience
  • ITIL Foundations Certification
  • Demonstrated knowledge of Finance and EAM systems.  Microsoft GP, ReQlogic, BI360 and Aveva’s Avantis EAM suite preferred
  • Demonstrated knowledge of SQL Server, Power BI

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