Business Process Analyst

Business Process Analyst

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Edmonton, Alberta

Information Technology




If you are a talented and experienced Business Process Analyst, Aplin has the right opportunity for you! Our Edmonton based client is adding to their team.  This role is entitled to work remotely 50-95% of the time, but the successful candidate must reside in Alberta and preferably in the Edmonton area. 

The Business Process Analyst will work with internal business customers to build and maintain the business process library. As part of the Business Intelligence team, you will help identify problems and will suggest process improvements. This role will be a key point of contact between business and analytics resources to support business process management.

  • Adopt the guidelines and processes of the Business Process Management program
  • Lead stakeholder interviews, focus groups, and brainstorming sessions to collaborate with the business to build purposeful models and process documentation
  • End to end documentation of business processes and rules, ensuring documentation maintains privacy of information and follows mapping standards
  • Maintenance of the process model library
  • Identify areas for improvement, performance analysis, and process risk and clearly communicate this information
  • Contribute to the development of future state process maps and help identify risks
  • Member of process change implementation focus groups, assisting the business with testing and getting the change organized, progressed and in place. Help drive cross-functional teams towards their goals
  • Work with the business to assist as needed with ongoing process and procedure training to promote a broader and higher level of common understanding throughout the organization
  • Work with project managers to establish timelines for process mapping tasks
  • Collaborate with the Business Analysts to ensure knowledge sharing opportunities and project awareness
  • Assist with supporting new initiatives and projects throughout the organization as required by the Project Management Office
  • Coordinate efforts around data analysis tasks when required
  • Assist with interpretation of business data requirements for the Business Intelligence department
  • Help to establish and monitor key performance indicators for processes in the organization
  • A degree in Computer Science, Business, or a related discipline
  • Three to five years of relevant experience
  • Certified Business Process Associate (CBPA) in Business Process Management would be an asset
  • Experience process modeling using IBM Blueworks Live (or other BPMN tool) would be an asset
  • Progressive experience at modeling, analyzing, and designing business processes, and identifying and documenting business rules
  • Experience with basic identification and measurement of process performance and process risk
  • Experience with project work, implementing various forms of technology, and solving business process problems
  • Skilled in the art of business process modeling, familiarity with data modeling concepts
  • Strong ability to document processes using business process modeling tools, elicit business rules and articulate problems
  • Exceptional communication and interpersonal skills demonstrating civility
  • Strong facilitation and presentation outcomes
  • Analytical abilities, attention to detail, standards, and best practices
  • Good understanding of process detail levels with demonstrated problem-solving skills
  • Demonstrated ability to build trust and consensus among diverse groups and progress change
  • A self-starter who actively seeks out and drives opportunities for improving businesses

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