Business Analyst

Business Analyst

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Canada, Remote

Information Technology

Contract

30/11/2022

201149

Are you a Certified Business Analysis who is proficient in using ServiceNow ITSM modules and reporting? Do you have experience in Value Stream mapping? Do you enjoy working in a collaborative fast paced environment? If so, this may be the opportunity for you! Join a top employer and advance your career. Aplin has partnered with a Ottawa-based company to hire a Business Analyst on a fully remote basis for a 1 year contract.

Responsibilities:
  • Interact with internal stakeholders and subject matter experts to identify goals, best practices, and other active methods for gathering and analyzing their data to identify process performance areas
  • Identify and establish the scope and parameters of requirements analysis to define impact, outcome criteria, and metrics
  • Prepare storytelling narratives in activities such as developing a business case, building requirements, writing user stories and use cases
  • Design workflow and process strategies to improve business performance. Monitor the efficacy of updated workflows
  • Assist with creation and present process reports for client approval
  • Assist with the implementation of revised company processes and workflows

Qualifications: 
  • University degree or college diploma in business administration or a related field
  • Demonstrated analytical experience Demonstrated experience with Microsoft’s suite of tools including Visio, Excel, PowerPoint and Word
  • Proficient in the use of Atlassian Jira
  • Proficient in the use of ServiceNow ITSM modules and reporting


Aplin, one of Canada’s Best Managed Companies, is an employment agency that finds top talent for exceptional organizations across North America. There are no fees to apply to our jobs or engage with our recruiters to find a new career. Companies hire us to help them grow their teams. Visit our website to learn more: www.aplin.com 

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