Service Manager

Service Manager

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Edmonton, Alberta

Information Technology




Join a top employer and advance your career. Aplin has partnered with a Nisku-based company to hire a Service Manager. This permanent full-time position is located in Nisku, AB. We are seeking a hardworking people-person with strong communication skills and a background in the maintenance and repair of heavy equipment or agricultural machinery.

Perks & Benefits:
  • Comprehensive benefits package
  • Work/life balance
  • Growth opportunities
  • Responsible for profitable and effective management of the Service Department
  • Responsible for servicing branch service and rebuild needs
  • Manage a team of Foreman and Service Writers
  • Customer contact for quotations, repair updates and warranty concerns
  • Assist Branch Managers in advising their shop foreman
  • Liaise with Customer, Sales and internal teams as required on service issues and opportunities
  • Manage warranty and rework to less than 1% of sales
  • Manage technicians to a timely and productive service schedule
  • 5+ years supervisory experience in a shop setting
  • 5+ years experience in a customer pay shop
  • Journeyman mechanic certified (off road)
  • Experience with heavy construction equipment
  • A sound set of administrative skills
  • A solid safety record
  • Ability to motivate, coach and lead teams through change and growth
  • Ability to work within a flexible schedule

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