Service Manager

Service Manager

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Edmonton, Alberta

Information Technology

Permanent

28/11/2022

201110

Join a top employer and advance your career. Aplin has partnered with a Nisku-based company to hire a Service Manager. This permanent full-time position is located in Nisku, AB. We are seeking a hardworking people-person with strong communication skills and a background in the maintenance and repair of heavy equipment or agricultural machinery.

Perks & Benefits:
  • Comprehensive benefits package
  • Work/life balance
  • Growth opportunities
Responsibilities:
  • Responsible for profitable and effective management of the Service Department
  • Responsible for servicing branch service and rebuild needs
  • Manage a team of Foreman and Service Writers
  • Customer contact for quotations, repair updates and warranty concerns
  • Assist Branch Managers in advising their shop foreman
  • Liaise with Customer, Sales and internal teams as required on service issues and opportunities
  • Manage warranty and rework to less than 1% of sales
  • Manage technicians to a timely and productive service schedule
Qualifications:
  • 5+ years supervisory experience in a shop setting
  • 5+ years experience in a customer pay shop
  • Journeyman mechanic certified (off road)
  • Experience with heavy construction equipment
  • A sound set of administrative skills
  • A solid safety record
  • Ability to motivate, coach and lead teams through change and growth
  • Ability to work within a flexible schedule


Aplin, one of Canada’s Best Managed Companies, is an employment agency that finds top talent for exceptional organizations across North America. There are no fees to apply to our jobs or engage with our recruiters to find a new career. Companies hire us to help them grow their teams. Visit our website to learn more: www.aplin.com 

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